Tag Archives: Baltimore

Battling Aging Infrastructure, the Enemy Is Us

Awash in local media headlines about Baltimore’s recent major water-main and sewer failures—and the flooding, street closures and business disruptions the inevitably accompany such events—Maryland’s Senator Ben Cardin and the city’s Mayor Stephanie Rawlings-Blake jointly signed an editorial in the local newspaper calling for reinvestment in our failing water systems. (Baltimore Sun, “Commentary”, 7/31/2012, p. 15)  The need, they wrote, is national.  They did not elaborate, but spectacular failures in other cities—Chicago in December 2011; suburban Atlanta and Washington, DC, in May 2012; and Kansas City in July, to give a few recent examples—offer persuasive support.

That these officials would go on record together in the cause of at least a portion of our nation’s infrastructure is certainly admirable.  However, the scope of their concern is too limited.  The problems of age, obsolescence, and catastrophic failure are not confined to water and sewer systems.  Across the nation bridge closures, natural-gas leaks, potholes, power outages, and erratic data connections have become painfully frequent.

It is also disappointing, albeit understandable, that the senator and mayor failed to acknowledge that we—a profligate citizenry and our elected leaders—are largely to blame for decades of deferred maintenance and failures to upgrade to new technology that have left our infrastructure in many places decrepit.

Parents generally understand that leaving their children a dilapidate house or car is not a great gift, but the typical taxpayer has little knowledge and less redress when a government executive or legislator chooses to satisfy vocal current interests at the expense of silent infrastructure. All residents and businesses suffer from this failure of fiduciary responsibility and leadership. We have systematically squandered a legacy built through the hard work of preceding generations.

Fool me once, so the saying goes, shame on you; fool me twice, shame on me.  If the time has come to reinvest, as Senator Cardin and Mayor Rawlings-Blake wrote, then as voters and taxpayers we should insist on a new deal: First, we should require that adequate funds are dedicated to infrastructure maintenance and upgrading so that decades hence our grandchildren are not confronted with the same crisis we now face.  Second, we should insist that our infrastructure is designed, constructed, and managed to provide reliable service and to be quickly repaired when failures occur.  Finally, we should rebuild with an eye on the future by incorporating smart information technology throughout the system. The people responsible for the infrastructure itself know how to do these things, but it will take leadership from elected officials to get them done.  Calling for reinvestment is only a small first step.

(An edited version of this post was published in the Baltimore Sun web edition in August 2012.)

Living without electricity

Living without electricity for a while helps to focus the mind on how we rely on our infrastructure and our ability—or lack thereof—to make reasoned choices about that reliance.  Hurricane Irene swept up the mid-Atlantic coast on a weekend, likely reducing the storm’s impact on most businesses.  Forecasters did a nice job, giving plenty of warning of the approaching winds and rain, and many people seem to have been prepared for some inconvenience.  The hurricane’s actual path probably reduced the amount of damage at actually occurred, at least until the eye of the storm went inland and through New England to produce devastating floods.

Even so, disruption was extensive. Amid blowing winds and a torrential downpour, the power went out at my house at about 3 am Sunday morning.  A neighbor reported seeing the flashes of what we assumed to be the pole-mounted equipment blowing as downed branches and trees shorted out the overhead wires.  Baltimore Gas and Electric (BGE), the utility serving us, reported that some 750,000 of its 1.23 million customers in the region lost service. The public relations folks claim that crews have been brought in from as far away as Kentucky to help with repairs.

At home and still without power more than 72 hours later, I am able to use my laptop and communicate with the world thanks to cellular telephone service and 100 feet of extension cord plugged into my neighbor’s house across the street. His side of the block did not fail.  We plugged in the fridge, have a gas range and good supply of candles; I must admit that many others are suffering much more than we are at the moment.

At least three aspects of the situation nevertheless bother me.

First there is the customer service.  While BGE messages to customers claim they are working “around the clock,” local news reports that the repair crews shut down for the evening at 8 pm; the statistics reported for restorations of power show clearly there was no overnight progress. Four days since BGE claims to have started storm operations, more than 20 percent of customers who lost power are still in the dark.  Our local food market could not open and had to throw away thousands of dollars’ worth of spoiled goods.  The planned Monday opening for the city’s schools had to be pushed back to Wednesday.  I don’t think it is unreasonable to expect the utility to work around the clock to restore full service.  I don’t think it is unreasonable to expect that parts and materials should be available within a 2-day period from other parts of the continent to accommodate these foreseeable emergency demands.  Yet I cannot take my business elsewhere and there is no apparent way that failures of customer service will influence the company’s profitability or its executives’ income.

Second is the facility system.  Electricity is delivered to my city neighborhood and much of the region by overhead wires. Many storms far short of hurricane intensity cause frequent power interruptions. (To the BGE’s credit, my impression is such outages tend to be fixed within 4 to 6 hours, regardless of when and under what weather conditions they occur; this seems to me a reasonable standard.  Why are utilities and other infrastructure providers not required to make their performance statistics public, with standardized definitions and measurments?) While my definitely-leafy part of the city is less dense than many, I do not really understand why the poles have not been retired and the wires placed underground.  I know the initial cost would be high, but I not convinced it would not be more than offset by the avoidable out-of-pocket and inconvenience costs I pay for recurring outages and reductions in the utility’s maintenance expenses. I suspect that the idea of moving to underground installations throughout the city is made unattractive by utility accounting and regulatory systems (increased investment in fixed capital), not to mention the public-relations and political headaches of using cutting into city streets or securing private easements and connecting to each house and shop.  Nevertheless, I believe we should not have to consolidate to Manhattan-style densities to warrant the investment.

Finally, there is the thought of what the future may hold.  If costs for such new technologies as fuel cells, photovoltaic installations, and wind-powered generators continue to decline, as I expect they will, I think small customers located in less-dense areas will decide to cut their ties to the power grid.  Large corporate utilities will deal primarily with large consumers, whether they be businesses or multi-unit residential cooperatives and condominiums. A future in which a large fraction of households can meet their domestic energy demands from locally-supplied sun, breezes, and digested grass clippings and leaf collection is arguably more sustainable than what we now have, but it does imply maintaining what many people now call “sprawl.”

Making infrastructure investment more attractive through consumption

I must have been offered at least a dozen credit cards in the past week, each one an opportunity to spend on clothes, electronic toys, food, travel, and other items for consumption. Each of the financial institutions hoping to attract my business was also hoping, I imagine, that I might by choice or chance not pay their bills in full and thereby convert my debt to a longer-term and high-yielding asset on their books.  I would be bound, according to terms typical of the offers, to pay interest on my unpaid balance at rates significantly above 10% annually, 5 to 10 times what the banks would pay me to lend them money by purchasing a certificate of deposit.

While I am certainly annoyed by the steady barrage of credit-card offers, particularly within the context of my recent memories of financial meltdown, mortgage crisis, and federal debt-limit bickering, my deeper concern is why are there no attractve offers to buy into my city’s or state’s or nation’s infrastructure.  With aging bridges and pavements, bursting water mains, and straining levees almost everywhere apparent in this country, the demand for infrastructure investment should be booming.  Meeting that demand—whether through private initiative or government action—would not only create immediate jobs in materials, construction, and facilities management, but also provide the services to support sustained growth in the economic sectors that depend on efficient transportation, clean water supply, and flood-free operations.  Can we create ways to make infrastructure investment—a good thing—as attractive and painless as—a bad thing—going deeper into consumer debt?

I think we can.  Here’s one idea.

Suppose a state government joined with an appropriate team of banks, utility companies, and local authorities, that is, form a serious public-private partnership. (PPP)  The PPP would begin by marketing an affinity-branded credit card and matching debit card.  The attraction for consumers using the cards would be a credit—say 3 to 5 percent of all purchases—to be applied against current infrastructure services (for example, transit fares; water, electric power, and natural gas fees; tolls and or parking fees), property and real estate transaction taxes, or purchase of tax-advantaged bonds issued by the government members of the PPP.  The bonds could be of the zero-coupon variety, to reduce the need for current cash flow and to encourage longer-term consumer saving.  Employers and utilities could use the card to store transit credits and demand-management incentives for employees and customers.

The cards’ branding could celebrate the social as well as physical infrastructure of the target market region. Card-holders would receive their credits only by using the card to pay for infrastructure services and taxes (or by investing in bonds), accelerating the trend toward reducing cash processing costs and revenue leakage.  The bankers gain access to a large population for associated marketing and data mining.  There seem to me to be a lot of winners in this scheme.

Feasibility seems proven.  Affinity cards and employee-benefit debit cards are well developed, of course.  There are rudimentary versions of what I am imagining in use, such as multi-system transit fare cards (Washington’s SmarTrip and Baltimore’s CharmCard), the E-ZPass highway toll-collection system, and the services offered by Toronto-based Skymeter.  While we are not likely to change from a consumption-driven economy, perhaps we can channel some of the consumption painlessly in savings, investment, and a sustainable infrastructure.

Baltimore’s Sustainability Report

Baltimore’s Mayor Stephanie Rawlings-Blake on April 16, 2011, stood up at the city’s Druid Hill Park Conservatory to announce the release of the 2010 Annual Sustainability Report.  This yearly accountability tool to track Baltimore’s progress toward improving economic, social, and environmental sustainability was the city’s second such report, a product of the Baltimore Office of Sustainability.

Baltimore defines sustainability as “meeting the current environmental, social, and economic needs of our community without compromising the ability of future generations to meet these needs.” This is deceptively similar to the often quoted formulation of the United Nations Brundtland Commission.  Our Common Future, that Commission’s 1987 report, asserted that “Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.”  The concept of needs was explained with particular priority of concern for the world’s poor.  Our ability to meet needs was represented as limited by our social organization and technology as well as environmental constraints.

Read literally, Baltimore’s idea of sustainability differs in two possibly controversial ways from conventional usage. First, development–meaning steady increase of living standards and economic activity–is not mentioned.  Second, the needs that future generations will want to meet seemingly are presumed not to differ from ours today. But perhaps, for Baltimore’s sustainability assessors, development is a fundamental need.

Baltimore’s sustainability goals

In any case, the report is structured around 29 specific goals in seven clusters aimed at enhancing the city’s sustainability. Some of the goals are quite specific (for example, reducing greenhouse gas emissions by 15% by 2015), but most are open ended.  And with the possible exception of supporting local business, every goal is crucially linked to the region’s public works infrastructure, although infrastructure is cited explicitly as a contributing resource for only about one-third.

By 2022, the Baltimore Office of Sustainability had issued a total of 9 annual reports and a 2019 Baltimore Sustainability Plan. The city’s website concludes, “Sustainability is about strengthening our city through collaborative action. It’s about balancing social equity, economic growth, and environmental action. It’s about the need for justice, equity, inclusion and diversity in everything we do — recognizing that these are absolutely imperative to combating the challenges we face.”